Booking Terms
• 100 % payment is to be made for international packages before 31 days of departure
date, failing of payment on deadline may cause delay in the services from supplier end
which may include voucher/services.
Package Cancellation Policy:
Land Package (Hotel + Transportation except airlines/cruises) 31 days or more before date of departure: 25% of total cost 30 – 20 days before date of departure: 50% of total cost 19days
or less before date of departure: 100% of total cost Cruise and flight cancellation policy is as per cruise liner/airlines, kindly ask the sales person, as its on request.
Notes:
No booking has been made, confirmation is based on as per availability.
As your travel agent, we provide selection of hotel options based on availability and your
preferences.
• We strongly encourage you to review the hotel’s ratings and guest feedback online to
ensure it meets your expectations.
• Please note that we do not have control over aspects such as hotel staff behavior, food
quality, or other service-related issues, and therefore cannot provide guarantees in these
areas.
• Our goal is to facilitate a smooth booking process, and we advise due diligence to ensure
a comfortable stay
• Air fare is calculated at the time of proposal creation and is subject to change at the time
of booking.
Hotel. and land package voucher will be issued only after full payment is received before
deadline as per booking terms. This ensures all bookings are secured and your itinerary i s
finalized without any delays and your preference.
Certain popular sightseeing tours and activities require advance payments to secure your
reservations due to high demand. Delayed payments may result in sold-out tickets or
unavailability at the last moment, for which Sky Travel Expertz cannot be held responsible. We strongly recommend prompt payment to avoid any inconvenience and to guarantee your spot in these experiences.
• In case of cancellation standard cancellation policies will be applicable or may be changed as per the hotel/ground handler policies.
Remarks:
Above rates are not valid during any Events or Exhibitions & above is just a tentative quote and if you have any budget in mind or need any further assistance, please do let us know we will be more than happy to assist you.
Sky Travel Expertz will not accept any responsibility for additional expenses incurred due to the changes or delays in air, road, rail, sea or indeed any other causes, all such expenses will have to be borne by passengers.
Important Update
– Sands Sky Park Observation Deck &Duck tour charges for child above 2yrsof age. – Bento breakfast means packed meal-box with limited meal items with no refilling. -Some sections of Future World (under Art Science Museum) will be temporarily closed from 3 Jun to 5 Jul. Ticketholders visiting the exhibition from 3 Jun to 5 Jul can enjoy complimentary access to Goddess: Brave. Bold. Beautiful. – Startingfrom1stJune 2024onwards, USS re-entry will be ceased. -From1stJuly to 30November 2024, S.E.A. Aquarium and Dolphin Island will be closed for both Tuesday & Wednesday. -S.E.A. Aquarium and Dolphin Island will be closed for the whole month of December.
Special Request:
Any Amendment In Itinerary Will Be Accommodated If Intimated 96 Hours Prior To Arrival In Singapore.
Strictly No Amendments Can Be Done For ongoing File , I.E. Passengers on ground.
Any special request such as early check-in / late check-out is subject to availability upon
arrival and solely depends on hotel discretion.
Bedding is subject to availability at the time of check-in. We can only pass remarks to the
hotel.
There will be no Honeymoon freebies provided, unless confirmed by hotel in writing.
Notes:
• Standard Hotel Check-In times 1500 hrs and Check-Out times 1100 hrs. Early Check-
In/Late Check-Out is subject to availability of rooms.
• Carryon Sanitizer &Mask for Use Social Distancing Rule Will Be Taken Care
• Waiting time at the airportshallbe0-60 minutes from the touchdown of the flight Either
its Private or SIC.
• Kindly follow the Itinerary given. Request you to be punctual for all tours and transfers
in order to avoid any inconveniences.
• Mid-night Surcharge applicable from 11pm- 07am; on private transfers: SGD20 per
vehicle
• Maximum Vehicle waiting time shall be 05 minutes for SIC and 10minutes for Private.
• SIC stands for Seat-in-Coach i.e., Guests will share the vehicle with other tourists staying
in different Hotels. So SIC Guest, may have to wait for Vehicle upto 45mins.
Generally, SIC Transfers operates as per fix Scheduled.
• PRIVATE(PVT): Guests dinothere to share the vehicle with other tourists, Maximum
waiting time is 5 –10 minutes
• DISPOSAL: Private vehicle at your service for transfers, chargeable on hourly basis
irrespective of the running or waiting time.
• No Amendment Done for On Going Tour.
• Please note that Sentosa Island and Night Safari tour cannot be changed as tickets once
issued has to be utilized on the same day. Any date change will be subjected to
availability and additional charges to be borne by the passenger.
• Any unused Tickets/Services is Non-Refundable.
• Sky Travel Expertz will not liable for loss, damage or theft of cash, jewelry or any
valuables left Meeting Point
.92 Airport:-Information Counter
.03 Marina Bay Cruise Centre: Arrival Hall
.13 If You Are Coming from Malaysia, Please Call20Minute Before While Reaching Singapore